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Leadership Team

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Executive Leadership

Administration

Education

Clinical Services

Adam Heinz, MBA, NRP, AEMD

Executive Director, Integrated Healthcare

Adam joined REMSA Health in 2002. Having held a variety of leadership roles including EMS Supervisor, Clinical Development Manager and Director of Clinical Communications, he is now responsible for the strategic advancement of REMSA Health’s innovative health care projects. A national award-winning senior leader, Adam represents the collaborative and business interests of the organization with regional partners, regulatory representatives and elected officials. In addition, Adam oversees the organization’s clinical services and its Center for Integrated Health and Community Education.

Adam is an alumnus of the University of Nevada Reno and in 2020 he completed an MBA program with an emphasis in healthcare leadership. In addition to being a Nationally Registered Paramedic (NRP), Adam is certified as a Nevada State EMS Instructor and as an Advanced Emergency Medical Dispatcher (AEMD). Currently, Adam serves on the Clinical Practices and Standards, and Mobile Integrated Health Committees of the National Association of EMS Physicians. In addition, he serves as vice-chair of the Professional Standards Committee of the American Ambulance Association (AAA) and was appointed as that organization’s representative to the board of directors of the National Registry of Emergency Medical Technicians. Locally, Adam serves on the community advisory board for Donor Network West.

Administration

Public Relations

Alexia Jobson, APR, NREMT

Director of Public Relations

Alexia Bratiotis Jobson is the Director of Public Relations and serves the organization by expanding opportunities for engagement, promotion, communication and relationship-building. She has more than two decades of business and communications experience. Prior to joining REMSA Health, Alexia worked as a senior account director with KPS3 where she managed REMSA’s client account, as well as accounts related to industrial real estate and higher education. She held communications-related positions with Renown Health and the Nevada Museum of Art and previously worked as the general manager at The Summit shopping center. Alexia holds an Accreditation in Public Relations (APR). This certification asserts professional competence, high ethical standards and mastery of progressive public relations industry practices. Alexia is a Nationally Registered Emergency Medical Technician and is a graduate of the University of Nevada, Reno’s Reynold’s School of Journalism.

Alexia serves as the Immediate Past President of the board of directors for Western Industrial Nevada (WIN), as Chair of the Public Relations Committee of AIMHI and as Vice-Chair of the Communications Committee of the American Ambulance Association.

Executive Leadership

Administration

Finance

Barry Duplantis, CPA, JSM

Chief Financial Officer, Interim President/CEO

Barry Duplantis is the Chief Financial Officer and Interim President/CEO for REMSA Health; he joined the organization in 2018. In his role as CFO, Barry is responsible for all finance and accounting activities for REMSA Health and Care Flight including financial reporting and forecasting and supporting strategic initiatives through financial analysis and recommendation. He brings more than 30 years of experience in financial management roles in a variety of industries including engineering design and manufacturing, electronic gaming manufacturing and consumable products.

Prior to joining REMSA Health, Barry served in a number of roles at Ebara International Corporation including Chief Financial Officer, Chief Compliance Officer and Head of Corporate Division. Barry received his undergraduate in accounting from Nicholls State University, and a graduate degree in international tax law from Thomas Jefferson School of Law.

Ground Operations

Brian Taylor

Emergency Manager

Brian Taylor is one of REMSA Health’s longest serving employees. With nearly four decades of EMS experience – all in the Washoe County community – Brian has held a variety of positions with the organization since its inception. Having worked as an EMT, paramedic, EMS Supervisor, Tactical Emergency Medical Services (TEMS) paramedic and Special Operations Manager, he is now the Emergency Manager. In this role, Brian ensures REMSA Health’s constant state of readiness through the development of plans and procedures aimed at preventing, mitigating, responding to, maintaining continuity during and recovering from all manmade and natural disasters. Brian was assigned the leadership role of Medical Branch Director at the Reno Air Race Disaster in 2011. Brian is a charter member of the Traffic Incident Management Committee and the Nevada State Crisis Standards of Care development team. Currently, he chairs the Local Emergency Planning Committee, as well as the healthcare coalition of the Inter Hospital Coordinating Council. Brian holds ICS certifications at the 200 and 300 levels. He was recognized with the organization’s ONE TEAM award in 2021.

Administration

Dispatch

Christine Barton, EMD-I, ED-Q, EFD

Director of Regional Communications

Christine Barton is the Director of Regional Communications at REMSA Health and oversees the daily operations of the Regional Emergency Communications Center – a secondary Primary Service Answering Point (PSAP) which managed more than 252,000 calls in 2020. Christine joined the organization in 2000 as a paramedic. Since then, she has also worked as a Communications Specialist, supervisor, as a Continuous Quality Improvement and education and training coordinator, and as the Manager of Communications.

Christine is certified as an Emergency Medical Dispatcher-Q and as an instructor with the International Academy of Emergency Dispatch. She is currently pursuing her bachelor’s degree in Health Care Management at Western Governor’s University.

Executive Leadership

Administration

Information Technology

Human Resources

Danny Mireles, SPHR, HRIP, SCP, PMP

Executive Director of Human Resources & Technology

Danny Mireles is our Executive Director of Human Resources & Technology; bringing more than 20 years of strategic human resources, business administration and technical experience. Prior to joining REMSA Health in 2014, Danny was in the Department of Defense sector as the human resources manager for Sierra Nevada Corporation’s corporate headquarters. He also spent time in the high-tech industry with IGT (International Game Technology) as their Engineering and Development division HR leader and at Northwest Airlines.

Danny holds the following international certifications: Senior Professional in Human Resources, Human Resource Information Professional, SHRM-Senior Certified Professional, and Project Management Professional. He is a member of the Northern Nevada Human Resources Association, Society for Human Resource Management, Project Management Institute, World at Work, Institute of Electrical and Electronics Engineers, International Association of Computer Science & Information Technology, Western Industrial Nevada (WIN), the Young Professionals Network (YPN), UNR Alumni Association, the Chamber Leadership Alumni Association and Nevada Freemasons. He received an undergraduate degree in computer science and information systems and an MBA from the University of Nevada, Reno. He also completed an emergency medical technician (EMT) class at REMSA Health in  2010.

Administration

Finance

Devan Walker

Corporate Controller

Devan Walker brings more than a decade of finance and accounting knowledge to REMSA Health. Having held positions of progressive responsibility including Staff Accountant, Financial Analyst, Senior Business Analyst, Financial Planning and Analysis Manager and Controller, Devan has worked across a variety of industries. In his current role as Corporate Controller at REMSA Health, he oversees core accounting and finance functions including treasury management, financial statement preparation, serves as the audit liaison and executes budgeting and forecasting for the organization. In addition, Devan manages the day-to-day operations of the Accounts Payable and Accounts Receivable Departments as well as the Payroll Team. Devan holds a bachelor’s degree in accounting from the University of Nevada, Reno. 

Finance

Dyana Selby-Davis

Senior Business Manager

Dyana has more than three decades of health information management, transcription, human resource and business services experience. Dyana’s depth and breadth of healthcare business services knowledge developed as she held positions with private neurosurgery and orthopaedic physician groups as well as hospital systems throughout northern Nevada. In her role as Senior Business Manager, she leads a department of 20 employees which includes reception, release of information, and membership, as well as specialized employees including billers/coders, collectors, payment posters and a system analyst. Dyana is a Certified Ambulance Coder and is pursuing a Certified Ambulance Compliance Officer designation.

Dispatch

Eric Engelman

Regional Emergency Communications Center Manager

Eric Engelman brings more than 15 years of EMS experience to his role. He joined REMSA Health in 2015 as an Aviation Communications Specialist and was promoted a short time later into the role of Communications Supervisor where he led a shift of frontline communications specialists, aviation communication specialists and emergency communication nurses in a dispatch center that manages more than 252,000 calls annually. Eric’s breadth of EMS experience includes patient services technician, EMT, emergency department technician, trauma registrar, volunteer firefighter and fleet/warehouse manager. In his role as Manager of the Regional Emergency Communications Center, Eric will be responsible for overseeing the day to day operations of the Communications Center. As Communications Manager he will be supporting the frontline communications specialists, aviation communication specialists, emergency communication nurses and communications supervisors while ensuring that all patient responses are handled appropriately and efficiently. Additional responsibilities include staff scheduling, and assisting in the training and development of current and new team members. He holds IAED Advanced EMD, IAED EFD, IAMTCS Certified Flight Communicator and NENA 911 Supervisor certifications. Eric earned his associate’s degree in Computer Technology from Empire College. In addition, he has completed FEMA Incident Command Structure courses 100, 200 and 700. Eric is active in the Central Lyon 4H Club as a leader and instructor and coaches youth soccer.

Education

Jennifer Walters

Manager, Center for Integrated Health and Community Education

Jenny Walters has been promoted to manager of the Center for Integrated Health and Community Education. In this role, Walters oversees the provider and community member training and educational offerings from REMSA Health. She joined the organization in 2012 and has served in roles providing patient care, training EMS students and providing onboarding training and development for new employees. She is a certified paramedic and holds an associate’s degree from Columbia Southern University; she’s also currently pursuing a bachelor’s degree in EMS Administration from Columbia Southern University. Walters received the Nevada State Star of Life award in 2019, as well a REMSA Health EMS Week award in 2014 and in 2021.

Ground Operations

Education

Clinical Services

Dispatch

Jennifer Wilson, MD

Medical Director

Dr. Wilson has been practicing emergency medicine for more than 20 years and brings experience from some of the nation’s most well-known and highly regarded medical schools and hospitals. Dr. Wilson attended Harvard College where, in her senior year, she helped lead the lacrosse team to an NCAA championship title. She attended Johns Hopkins University School of Medicine where she graduated in the top five percent of her class with Alpha Omega Alpha Honors. Before moving out west, Dr. Wilson completed an internal medicine internship at Massachusetts General Hospital in Boston and an emergency medicine residency at Albert Einstein School of Medicine in the Bronx, NY. She first worked as an attending at Mount Sinai Hospital in New York City, then moved to the west coast where she worked for Sutter Health. In 2002 she joined St. Mary’s Regional Medical Center and nine years later became the medical director for Reno Emergency Physicians Association, the hospital’s contracted emergency physician group. In addition to her professional contributions, she serves on the Western Physicians Alliance board of directors.

Education

Care Flight

Clinical Services

Rural Health

Jeremy Gonda, MD, FACEP

Medical Director

Dr. Gonda has been practicing medicine since 2007 and joined REMSA as a medical director in 2015. He attended the University of Nevada School of Medicine where he graduated with Alpha Omega Alpha Honors. He completed an emergency medicine residency at the University of New Mexico and completed a fellowship in critical care medicine from Stanford University. Dr. Gonda currently works as an associate physician with Renown’s Critical Care and Pulmonary Department. He was twice named the Outstanding Adjunct Faculty of the Year by the University of Nevada School of Medicine, is a member of the Air Medical Physician Association, the American Thoracic Society, the Society of Critical Care Medicine and the American College of Emergency Physicians. He is the first author on several publications and actively makes presentations on the topics of sepsis and organ donation. In his role with REMSA, Dr. Gonda focuses his medical leadership on ensuring the delivery of clinically excellent, quality healthcare through the Care Flight team.

Finance

Ground Operations

Care Flight

Dispatch

Kenneth Kitts

Director of EMS System Program Management

Kenneth Kitts joined REMSA Health in 1993 as an Emergency Medical Dispatcher and has worked in several departments and many roles since then including paramedic, reimbursement specialist, communications supervisor/EMD-Q, communications manager, and EMS Senior Systems Analyst. In his current role as Director of EMS System Program Management, Kenneth is the primary analyst for all EMS system-related response and deployment data. In addition, he oversees and reviews all official requests for data, ensuring accuracy, consistency and transparency. Kenneth’s data mining, queries, and analysis guides operational decisions across the organization creating efficiencies, optimizing resources and ensuring appropriate and excellent patient care. Kenneth earned a Communications Center Manager certificate from Fitch and Associates, as well as a certificate from the University of Nevada Reno, Extended Studies in Professional Development in Supervisory Management.  In 2019, Kenneth was selected as a Nevada Star of Life award recipient.

Administration

Care Flight

Clinical Services

Markus Dorsey-Hirt, CFRN, RN

Chief Nursing Officer / Chief Flight Nurse

Markus Dorsey-Hirt serves as REMSA Health/Care Flight’s Chief Nursing Officer (CNO) and Chief Flight Nurse. In his CNO role, Markus guides and manages the nursing practice for the organization’s 37 registered nurses, including critical care nurses and nurse navigators. Oversight of these clinicians includes quality, protocol and scope of practice reviews, ongoing education and training, and ensuring consistency in all of the nursing practice standards. As Chief Flight Nurse, Markus oversees Care Flight’s critical care operations which include rotor wing, fixed-wing and ground critical care transport. Markus has 25 years of experience as a registered nurse and has held positions as an intensive care staff nurse, a flight nurse, a medical supervisor and as a clinical manager. He obtained his nursing degree from Krankenpflegeschule Bobingen in Germany. Markus holds a Nevada and California nursing license and is a Certified Medical Transport Executive.

Administration

Care Flight

Rural Health

Matthew Brown

Director of Rural EMS

Matthew Brown joined REMSA Health in 2003 as an AEMT; prior to that he held a variety of fire and EMS-related positions throughout northeastern California and Nevada, including fire apparatus engineer, fire engine captain and training captain. After earning his paramedic certification and his critical care paramedic certification, he joined Care Flight – a service of REMSA Health – in 2008. As part of the Care Flight team, Matthew served as a flight paramedic, operations supervisor and operations manager. With more than 30 years of ground, air and all-risk firefighting EMS/rescue experience, Matthew was promoted into the position of Director of Rural EMS. In this role, he oversees Care Flight Ground – a partnership-based ground ambulance service that currently serves Plumas County, Calif. through a combination of field and hospital-based EMS and specialty resources such as Quick Response Vehicles. He also actively works with rural communities to develop and build sustainable EMS and integrated healthcare models.

Matthew is a participating member of various rural healthcare and fire related committees and associations, he received the National Star of Life Award in 2006 and spearheaded the statewide safety initiative project to bring Nevcord, Nevada’s designated air-to-ground frequencies, to the state. Matthew is a Nevada State EMS Instructor, a Certified Medical Transport Executive, holds an associate’s degree in fire science from Columbia Southern University and is currently pursuing his Bachelors in EMS Administration through Columbia Southern University. 

Administration

Ground Operations

Paul Burton, EMT-P

Director, Ground Operations

Paul Burton, EMT-P is the EMS Director and oversees all ground ambulance operations related to the medical transport in Washoe County. Paul brings nearly three decades of first responder and prehospital healthcare experience to his role. Having worked as a firefighter and Paramedic for various agencies in California, Paul joined REMSA Health in 2001 as a paramedic. He has worked as a flight paramedic with Care Flight, as a ground ambulance Field Training Officer and has held leadership positions since 2003 and was appointed EMS Director in 2014. Paul has responsibility for REMSA Health’s ground ambulance staffing, maintenance and logistics, as well as its Community Paramedic program, disaster preparedness, safety and special teams such as TEMS, Search and Rescue and special events staffing. As EMS Director, Paul has worked with colleagues across the organization to implement initiatives such as 24-hour posts, an Intermediate Life Support ground ambulance system and a redesign of new employee orientation and training.

Paul sits on the board of directors for the Truckee Meadows Community College Paramedic Program.

Information Technology

Regina Bertani

Manager of IT

Regina Bertani joined REMSA Health in 1996 as a supervisor in the Business Office. In 2005, she transferred to the Information Technology (IT) department where she worked as the manager of IT security and compliance. In 2021, Regina was promoted to Manager of IT. In this role, she oversees the department that configures a complex network of systems that keeps REMSA Health running safely and efficiently. She ensures current IT policies and procedures reflect the highest security measures, and that systems are in compliance with local, state, and federal requirements for security and privacy. Regina holds a master’s degree in Computer Information Systems and a bachelor’s degree in Information Technology. She has earned A+ Certification, as well as Security+ Certification from the Computing Technology Industry Association, and is a member of the IEEE Computer Society. She serves on the board of the Sierra Nevada Chapter of Infragard.

Executive Leadership

Administration

Care Flight

Ron Walter, MBA, CMTE

Executive Director of Care Flight

Ron Walter is the executive director of Care Flight and joined REMSA Health in 2016. Ron has been involved in emergency services for over 40 years and for the past 27 years has held both clinical and management positions within the air medical industry. Ron recently held the position of director of clinical operations for Summit Air Ambulance and after Summit’s acquisition by REACH Air Medical, held the position of director of business relations and development. He was a base manager with the University of Pittsburgh, STAT MedEvac air medical program for seventeen years before transferring to CJ Systems Aviation Group as a regional director in Kentucky. After an acquisition by Air Methods, Ron served as a regional business manager for Michigan, Indiana, Ohio and Kentucky. In addition to his experience in air medical services, Ron served as the general manager for Rural Metro Ambulance Service in Northern Kentucky and executive director for Mercy Health Medical Transport in Cincinnati Ohio.

Ron is a lead site surveyor for the Commission on Accreditation of Medical Transport Systems (CAMTS) and a past president of the International Association of Flight Paramedics. He received a bachelor’s degree at the University of Pittsburgh and an MBA in Health Systems Management from Grand Canyon University.

Clinical Services

Scott Norman

Clinical Standards and Practices Manager

Scott Norman brings more than a decade of clinical and EMS experience to his role as Clinical Standards and Practices Manager. He has held a variety of positions since he joined the organization, including Vehicle Supply Technician, AEMT, Paramedic and Senior Field Training Officer. Most recently, he served as the Clinical Development Coordinator. In his current position, Scott leads the Clinical Standards and Practices, Quality Assurance/Improvement program for the following REMSA Health divisions: Ground Operations, Rural (Nevada), Care Flight, Regional Emergency Communications, Community Health and Nurse Health Line. Scott engages this interdisciplinary team of administrators, operations leaders and clinical staff to work in partnership with the medical directors to ensure the quality of healthcare delivered by our providers, is of the highest clinical standards. Scott holds a bachelor’s degree in kinesiology from California State University, Sacramento and an associate’s degree in arts from American River College. He has several specialty certifications including Neonatal Resuscitation Program, Prehospital Trauma Life Support and Pediatric Advanced Life Support. Scott serves as the secretary and treasurer for the region’s Prehospital Medical Advisory Committee.

Dispatch

Stephen Schroder

Regional Emergency Communications Center Manager

With more than 16 years of EMS experience, Stephen Schroder has held positions at various agencies including AEMT, paramedic, Communications Training Officer, Communication Education and Training Coordinator and Education/QI Coordinator. In this role, Stephen assessed and implemented continuing education needs and oversaw the quality and accuracy of the 911 call-taking procedure in REMSA Health’s Accredited Center of Excellence Regional Emergency Communications Center which managed more than 252,000 calls annually. As Communications Manager he will be supporting the frontline communications specialists, aviation communication specialists, emergency communication nurses and communications supervisors while ensuring that all patient responses are handled appropriately and efficiently. Additional responsibilities include staff scheduling, and assisting in the training and development of current and new team members.  He is certified as an emergency medical dispatcher (EMD), and an emergency fire dispatcher (EFD) and holds Quality Assurance certifications for EMD, as well as EFD. Stephen holds a bachelor’s degree in history from the University of Nevada, Reno and an associate’s degree in fire science from Truckee Meadows Community College. He is a STORM Medic on the National TEMS Council, volunteers with the Boy Scouts of America and has held various leadership positions with the Sons of the American Revolution. He has received a Real American Hero award from the American Red Cross, a Meritorious award and an Outstanding Achievement Award from REMSA Health.

Ground Operations

Ted Britton

Fleet Manager

Ted Britton is one of REMSA Health’s longest-serving employees. After a brief stint back east honing his mechanic skills working on over-the-road trucks, local delivery trucks and emergency services vehicles, Ted returned to northern Nevada. He joined the regional ambulance authority in 1988 as Fleet Manager and has literally kept the wheels turning at REMSA Health in this role, ever since. In addition to maintaining the equipment used in the shop and tracking parts inventory for the shop equipment and the fleet, Ted and his team of four mechanics regularly repair, service and perform preventive maintenance on REMSA Health’s extensive and varied fleet of vehicles. Ted oversees the maintenance of more than 70 vehicles including Type 2 and Type 3 ambulances (plus the gurneys and stair chairs), Polaris Rangers, John Deere Gators, trucks, vans, and a 1996 Chevy P6 command vehicle. Ted holds five Automotive Service Excellence certifications, as well as Emergency Vehicle Technician Level I and II certifications.

Ground Operations

Todd Kerfoot

EMS Manager

Todd Kerfoot brings more than two decades of EMS leadership experience to the organization. He joined REMSA Health in 1999. In 2005, Todd became an EMS Supervisor. His role then expanded to Special Operations and Safety Manager and in 2017 was promoted to EMS Manager. In this role, he ensures the efficient delivery of high-quality out-of-hospital healthcare by providing oversight to and directing the duties of EMS Supervisors and all ground operations field crews. Since 2005, Todd has served as the Tactical Emergency Medical Services (TEMS) Commander. In addition, he manages all of REMSA Health’s Special Operations teams including TEMS, Search and Rescue, Wildland Fire and the Bike Team. Todd holds a bachelor’s degree in Business Management from the University of Phoenix and served four years as a board member for the International Public Safety Association. In 2015, he was recognized as the National Emergency Medical Technician Public Servant – EMT of the Year award by the Veterans of Foreign Wars.

Administration

Care Flight

Vanessa Coyle

Operations Manager with Care Flight

Vanessa Coyle joined REMSA Health as an AEMT in 2003 and has grown her career from a ground paramedic into critical care operations leadership. With more than 18 years of EMS experience, she has held positions including critical care paramedic, base supervisor and senior supervisor. In her current role as Operations Manager with Care Flight – a service of REMSA Health, she provides day-to-day oversight and resource management for a critical care air and ground transport program which includes four rotor wing aircraft, one fixed wing aircraft and one ground ambulance. In addition to continuing her work as a clinician, Vanessa collaborates with requesting agencies and first-response partners. She is licensed as a paramedic in Nevada and California, holds a variety of advanced out-of-hospital healthcare certifications. In 2019, Vanessa was selected as a Nevada Star of Life.

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