Office and Administration Hours:
Monday–Friday 8:00 a.m. to 5:00 p.m.
If you are experiencing a medical emergency, please call 9-1-1 immediately.
Care Flight Dispatch
Healthcare, law enforcement, fire and other agencies can reach Care Flight for patient transports or scene response at 1-800-648-4888.
For questions about Silver Saver, Sierra Saver or Flight Plan, REMSA’s transport cost protection programs, including how to become a member, call 775-858-5745. To become a plan member, complete an online form.
For billing questions, including how to pay your bill call 775-858-5700. To submit a payment, you can mail it to:
REMSA and Care Flight correspondence can be sent to:
400 Edison Way
Reno, NV 89502