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Office and Administration Hours:

Monday–Friday 8:00 a.m. to 12:30 p.m. & 1:00 p.m. to 4:30 p.m.*
(excluding holidays)

*The Business Office will be closed from 12:30 p.m. – 1:00 p.m. daily and intermittently as needed.

REMSA Dispatch

If you are experiencing a medical emergency, please call 9-1-1 immediately.

Care Flight Dispatch

Healthcare, law enforcement, fire and other agencies can reach Care Flight for patient transports or scene response at 1 (800) 648-4888.

Membership Questions

For questions about Silver Saver, Sierra Saver or Flight Plan, REMSA’s transport cost protection programs, including how to become a member, call (775) 858-5745. Learn more about membership plans.

Public Education Classes and Certifications

Contact the Education Department, via email at or by phone at, (775) 353-0772.

Billing Inquiries

For billing questions, including how to pay your bill, call (775) 858-5700. Submit a payment online or send to:

REMSA and Care Flight
400 Edison Way
Reno, NV 89502

Phone Number:

(775) 858-5700

Feedback or Questions About the Franchise?

Please contact us via email at


Please do not send protected health information or personal protected data via email. This includes run numbers, treatment, diagnosis, health insurance information, etc. Please contact our billing office via phone at (775) 858-5700 to share information of that nature.

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If you are interested in providing vendor services to REMSA Health, please complete this application.

Vendor Application


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General Information (775) 858-5700
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