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News and Updates

Celebrating 36 Champions of Care at Annual EMS Week Awards

REMSA Health and Care Flight honored 36 employees at the Champions of Care: A Ruby and Sapphire Anniversary Event, Thursday, May 21, the organization’s annual EMS Week awards celebration. Held at the Atlantis Casino Resort Spa in Reno, the evening recognized outstanding clinicians, dispatchers, educators and support professionals who serve Washoe County and the surrounding […]

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The Complexity of Measuring Uncompensated Care in EMS

written by Adam Heinz, chief operating officer REMSA Health provides $9.5 million in uncompensated care to our community. This includes care for patients who are unable to pay, as well as care provided on scene, but no transport was needed. It is our privilege to care for the communities we serve and in many cases, […]

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Care Flight, Renown Health and Vitalant Introduce Blood Program to Enhance Life-Saving Care in Flight

Care Flight, a service of REMSA Health, Renown Health and Vitalant announced the launch of the new Blood Stewardship Program. The program equips Care Flight aircraft with whole blood and blood products––enabling Care Flight clinicians to begin life-saving transfusions while transporting patients. It enhances trauma room-level care for those in need before they reach the […]

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REMSA Health Franchise Myths and Facts

REMSA Health dispatchers, EMTs, paramedics, nurses and staff are committed to providing clinically-excellent, compassionate healthcare every day to the communities we serve. This Myth and Fact document shares the real information about what it means to hold a franchise agreement, the multiple layers of oversight for REMSA and our financials.

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REMSA Health Continues Decades-Long Legacy of Service with Washoe County Agreement Renewal

The non-profit organization will remain the sole provider of emergency and non-emergency medical transportation in Washoe County, safeguarding crucial access to healthcare in the region. REMSA Health has renewed its franchise agreement with Northern Nevada Public Health (NNPH). About one out of every six Nevadans lives in the Reno metro area, and through this renewal, […]

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Thick Coats + Car Seats = A Safety Risk for Pediatric Passengers

When temperatures drop, bundling up your child in a thick winter coat or snowsuit seems like the right thing to do. But when it comes to car seat safety, those bulky layers can actually put your child in danger. The Hidden Risk Car safety seats are designed to protect children by keeping the harness snug […]

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Health Reminders for Older Adults

Older Adult Health To date, REMSA Health has responded to more than 36,000 calls for people 55 years or older – that’s a little more than one third of our responses. With age, the body responds differently, so some health concerns may require faster attention that they would for someone younger – especially during the […]

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REMSA Health’s Katelyn Roberts Recognized as National Star of Life Honoree

Katelyn Roberts, emergency medical services (EMS) manager for REMSA Health, has been awarded the 2025 Star of Life honor by the American Ambulance Association (AAA). This national recognition celebrates EMS professionals—paramedics, emergency medical technicians (EMTs), dispatchers, and support staff—who demonstrate exemplary service, compassion and dedication in their work. A local ceremony was held to celebrate […]

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Vaccine Reminders from REMSA Health

REMSA Health recommends the following vaccines, particularly during the respiratory illness season (November through March) because we know that when a lot of people get a respiratory infection at the same time, it can overwhelm the healthcare and 9-1- 1 system.   Influenza vaccine for everyone six months and older.  COVID-19 for adults 65 and older, […]

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Seeking Medical Care: Understanding Your Options and When to Call 911

When faced with a medical injury or illness, knowing where to go for care can make a big difference in getting the right treatment quickly and avoiding unnecessary costs or delays. Depending on the severity and urgency of the situation, you may need to choose between visiting your doctor’s office, urgent care, the emergency room, […]

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