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REMSA Health – 2022 in Review

Distinguished poet, Maya Angelou, wrote, “You can’t really know where you are going until you know where you have been.” 

As we further enter 2023, REMSA Health’s team of healthcare providers and staff want to take a look back at 2022 to reflect on progress, partnerships and achievements. 

As a provider of healthcare in northern Nevada and across northeastern California, our team not only responds to calls for emergency medical care and transport, but REMSA Health also works toward implementing innovative solutions for out-of-hospital healthcare options and ensuring the sustainability of EMS in our community – we look forward to what more we can achieve in the new year. 


Here are a few highlights from 2022 at REMSA Health:

  • Ground Operations emergency medical technicians (EMTs) and paramedics responded to 92,622 calls for 911 service with 57,587 of those patients transported to area hospitals.
  • The organization’s Regional Emergency Communications Center managed 202,290 calls. 
  • Just over a year ago, REMSA Health began emergency fire dispatching (EFD) for Truckee Meadows Fire Protection District. Since then, our dispatchers have handled 5,579 fire call responses, 192 structure fire protocols and 195 brush fire protocols
  • Care Flight, a 24/7 air ambulance service of REMSA Health, provided a total of 2,509 critical care transports via their fixed wing and rotor wing air ambulances, and via its ground ambulance unit.
  • Through its Center for Integrated Health and Community Education, someone was trained in CPR every 32 minutes – this is a vital force-multiplier to improving outcomes for cardiac arrests. In addition, the department educated 111 EMTs, AEMTs and Paramedics and completed more than 770 car seat inspections and installations.
  • Adding to its rank of compassionate caregivers, Riley the Raccoon was introduced to the community this year to share public health and safety information with citizens. A furry, friendly mascot, Riley is made possible through a community trust funding partnership between REMSA Health and the Washoe County Health District.
  • REMSA Health implemented its Choose the Right Care campaign to help the public understand how to access appropriate levels of health care. An important initiative designed to ensure the right resources are available for serious emergencies, our care providers facilitated telehealth appointments and provided patients with care onsite without transport to an emergency room 82 times, and handled 10,028 calls for non-emergency health concerns through the REMSA Health Nurse Healthline.


“REMSA Health’s healthcare providers, experts and innovators are a vital resource for the growing communities we serve,” said Barry Duplantis, interim president and CEO, and chief financial officer, REMSA Health. “We’re here to serve our community members and it’s a privilege to care for them and meet their healthcare needs.”

Out-of-hospital healthcare and EMS are a vital part of our community and REMSA Health has been a proud provider serving Washoe County since 1986. Our care providers and professionals work 24/7 to ensure that emergency care is available when our community needs it. Our commitment and drive comes from care and compassion for our neighbors, loved ones and community members.

If you received life-saving care over the phone from one of our medical 9-1-1 dispatchers or received care from a paramedic, EMT or REMSA Health team member this past year, you can send a note of gratitude or holiday message to our team members online here. We appreciate hearing from citizens and look forward to being there when our community needs us next. 

Happy New Year! REMSA Health wishes you a healthy, happy 2023.


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