REMSA Nurse Health Line FAQs
Who can call the REMSA Nurse Health Line?
The Nurse Health Line is available to callers covered by insurance providers contracted with REMSA Health to offer this service to their members. Check with your insurance provider to learn if you have access to the REMSA Health Nurse Health Line.
Is there a charge to call the REMSA Nurse Health Line?
If you are using the Nurse Health Line provided by our insurance company, generally there is no charge to the caller. Check with your insurance provider to learn if there is a charge.
What services can the nurses refer me to?
The REMSA Health Nurse Health Line has an extensive directory of services to help callers find resources in the community. That could include urgent care locations, clinics, community service agencies, and assistance programs among others. If you have health insurance, the nurses can help you connect with your insurance providers.
Why would I call the REMSA Nurse Health Line?
Some healthcare problems may seem minor, but knowing what to do is often hard. Questions might include:
- I twisted my ankle. Are my symptoms likely to mean it’s broken or just sprained?
- The baby has been crying all night and won’t eat. How do I know if he’s teething or if it is something worse?
- How do I treat a fever? Is my fever serious?
- My nose has been running and I have a bad headache. How do I know if it’s simply allergies or if it’s gotten worse like a sinus infection? How do I know if I need antibiotics?
- I’m taking care of a family member with dementia. I’m worried that she can’t tell me she’s feeling sick. What signs should I look for?
- What could this rash be? Is it Chicken Pox? Or an allergy?
