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REMSA Health Looks Back at 2021

As we look forward to 2022 with optimism, REMSA Health is proud to share some important reflections, facts and figures from  2021!

This year, as Care Flight celebrated its 40th anniversary and REMSA celebrated its 35 anniversary, the organization honored its past and looked toward the future by refreshing its brand and changing our name to: REMSA Health – which fully describes all of the ways we care for the communities we serve.  

REMSA Health Ground Operations EMTs and paramedics continued to care for the Washoe County community by responding to 67,730 calls for 911 service; of that 47,705 patients were transported. In addition, the basic life support (BLS) and intermediate life support (ILS) division completed 6,928 interfacility transports. This is a vitally important service as it ensures that patients needing high-level medical transportation are properly cared for, while other ambulances remain available for emergencies across the community. 

The organization’s Regional Emergency Communications Center managed 276,281 calls. 

Care Flight, a service of REMSA Health provided a total of 2,477 critical care transports via their fixed wing and rotor wing air ambulances as well as via their ground ambulance unit. Care Flight Ground – a rural healthcare and ground ambulance service partnership with Plumas District Hospital in Plumas County, Calif., celebrated its fifth anniversary this year.  

As a private, nonprofit organization that does not receive taxpayer support, REMSA Health nevertheless provided $3.7 million in uncompensated care.

Through our Center for Integrated Health and Community Education, we trained someone in CPR every 25 minutes – this is a vital force-multiplier to improving outcomes for cardiac arrests. In addition, the department educated 128 EMTs, AEMTs and Paramedics and maintained its 100 percent National Registry first-test pass rate for paramedics.

We kept the wheels turning by replacing more than 300 tires across our fleet of ambulances, which collectively drove more than 1 million miles this year. 

REMSA Health partnered with Washoe County, faith communities and healthcare partners across the region to administer 3,089 COVID-19 vaccines.

And we are particularly proud to say that REMSA Health Ground Operations scored 95 or higher for 12 consecutive months on the monthly EMS Survey that we conduct.

In 2022, REMSA Health will continue to provide exceptional emergency care to the communities we serve, while helping patients access the appropriate level of care – an important initiative to ensure the right emergency resources are available for serious emergencies such as strokes, cardiac arrests, and severe allergic reactions.  


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