REMSA Health’s Mobile Integrated Health (MIH) team engages EMS high-utilizer patients by meeting patients where they are during scheduled, proactive visits. Many of these patients have high rates of unmet mental health needs, substance abuse, chronic homelessness, and/or other chronic medical conditions. Additionally, most of these vulnerable patients often have high rates of health related social needs. These social needs are not always adequately resolved with traditional EMS response or ED transport. This can create a cycle known as the revolving door whereby vulnerable patients call 911 to access basic social/medical care, do not have their need met with emergency resources, then are discharged-only to call 911 again due to their needs still being unmet.
The MIH visits focus on providing medical/social needs assessments with the goal of helping patients move from relying on reactive, emergency services to more proactive, coordinated methods of care.
