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Information Technology Administrator II

Position Summary:

In coordination with the IT team, provides customer focused Information Technology support to all areas of the organization. This position will have focused primary & secondary duties within a combination of these knowledge areas; enterprise application support, desktop and other tier one support, hardware support, network administration and business systems analysis. Additionally, this position works closely with the Manager of Information Technology in developing, implementing and evaluation of ongoing IT policies, programs, systems, projects and initiatives.

Qualifications/ Experience Requirements:

  • A minimum of three (3) years of app admin, network administration, etc. information technology experience working with 150+ end-user base is required
  • Bachelor’s degree in Information technology or Computer Science or an equivalent combination of education and experience is required
  • Prior experience with application support, in both a hosted and local environment desired
  • Prior experience with MS365 implementation and/or administration strongly preferred.
  • Prior experience with managing system implementations, project management and communication strongly preferred.
  • A strong track record of troubleshooting and solving hardware, software and communication issues is required
  • Excellent interpersonal, customer service, oral and written communication skills is required
  • Excellent research and analytical skills required
  • Prior server administration experience working within a virtualized environment helpful
  • Must be able to deal with sensitive information in a discrete and professional manner
  • Must be able to work in a team environment
  • Must seek continual improvement within our systems, policies and practices
  • Must remain abreast of technology trends and techniques
  • Must be willing to provide 24/7 support in times of emergency
  • A+ certification desired but not required

Benefit Package:

Many companies claim to have a great benefit package, but how many will offer you the following?

  • Medical, Dental and Vision insurance (Ultra low medical premium with free dental & vision for employee coverage)
  • Company matched retirement plan
  • Company paid Short & Long Term Disability coverage
  • Tuition Reimbursement & an Education Center onsite
  • AD&D, Life & Critical Illness insurance
  • HSA with company contribution
  • Pet Insurance
  • 10 company recognized holidays that includes an employee designated holiday
  • Paid Time Off
  • Gym Membership reimbursement
  • Employee Assistance Programs
  • And more…
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